Hunter Phillips

Technical Architect

💼 Experience

Team Lead | Architect @ IntegrityPro Consulting (November 2022 - Present)
Leading initiatives to digitally transform federal scholarship programs and modernize IT services at major federal agencies

Redesigned an application intake system using a guided form UX on the Service Portal to increase student submissions 270% year-over-year
Recommended portal design, catalog taxonomy, and automation enhancements to an employee service center portal that saw a 40% reduction in monthly reported incidents
Team lead and frontend engineer of an asset tracking system enabling the National Forest Service to manage over $30B in inventory, with geospatial mapping and integrated field surveys
Built an AI co-author using generative AI and agentic workflow capabilities to help functional teams draft agile stories more efficiently
Wrote curriculum and conducted technical training for our intern development program, contributing to a doubling of our workforce over the past 12 months

Lead Developer @ GovCIO (May 2021 - October 2022)
Guided the program’s first team to employ a React microservice architecture

Co-developed an arrest reporting tool awarded the DHS Secretary’s Award for Innovation, unifying previously siloed law enforcement systems
Created a nearest-location search and calendar UI for an appointment booking portal, eliminating 8+ hour queue lines for thousands of noncitizens a month
Designed an ETL integration used to synchronize millions of records in ServiceNow to external reporting software, supporting both real-time and batched updates

Senior Technical Consultant @ Finite Partners (July 2019 - May 2021)
ServiceNow consulting & development for Fortune 500 firms & USDOD

Promoted to lead our largest defense contract, enabling systems engineers to plan, configure, and provision satellite communications equipment
Led implementations in ITSM, Service Portal, CSM, Performance Analytics
Consistently exceeded customer expectations, earning the company’s highest utilization rate for 7 consecutive quarters

Solutions Engineer @ Brookdale Senior Living (July 2018 - July 2019)
Overhauled a Service Portal generating 2000 additional self-service requests per month

Led technical demonstration of the new portal at a company-hosted meetup for local developer community

Software Engineer (Contract) @ Neurotargeting (May 2018 - June 2018)
Built an interface for physicians to monitor neural implant configurations, working in an AWS environment with PHP, MySQL

Coding Tutor (Freelance) at Wyzant (December 2017 - June 2018)
Taught JavaScript and programming concepts to students and early-career professionals

Lead Software Analyst @ Digital Dream Forge QA (May 2017 - November 2017)
Team Lead QA testing on iOS and Android

🛠️ Projects

Font Tester
Chrome extension for developers/designers to quickly preview Google fonts on a web page

chrome extension screenshot

Final Countdown
Death clock, productivity desktop application built with Electron and AngularJS

Hacker News Search
Hacker News article search, single-page React application hosted on Render
search site screenshot

🎓 Education

M.S. Applied Artificial Intelligence - Lipscomb University
Full-stack development with JavaScript, AngularJS, NodeJS, PostgreSQL

Web Development - Nashville Software School
Full-stack development with JavaScript, AngularJS, NodeJS, PostgreSQL

B.Sc. Business Administration - Tennessee Tech University
Honors Scholarship, Raines Foundation Scholarship